Support Team Assessment


In today's fast-paced tech world, ensuring your processes can handle growth is crucial. When your team is overwhelmed, it can lead to inefficiencies and dissatisfied customers.

With over 20 years of experience in Customer Support Operations across more than 50 companies, we've developed an assessment that helps tech startups and small businesses identify growth areas and build a scalable support foundation.

What to Expect
Our Scale Operations Assessment consists of 20 targeted questions covering 5 essential areas for creating a scalable support team. It will take just 15 minutes to complete, using straightforward yes/no questions. If you're unsure or your answer is "maybe" or "somewhat," choose "no"—this simply highlights an opportunity for improvement.

Ready to streamline your growth?

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